
Always start with what you have, and from where you are. Starting over never works.
To unleash everyone’s knowledge, let go of your own.
If you want better answers, ask deeper questions.
Providing questions. Providing answers only weakens your organization.
Success is never a solo act.
Do fewer things, better.
You always can. The key is figuring out how.
No one can empower people; People already have power. Your job is to unleash it.
Always seek second opinions.
No one amidst a forest can see it all.
Mistrust ready answers to complex problems.
Changing people’s beliefs always works; Changing behaviors rarely does
Your old systems never work when you double in size or shrink by half.
Focus on outcomes, not leadership.
Greatness happens when you ask.
Start with the goal, not the problem.
Expertise Tested by Real-World Experience