As leaders advance, they tend to ask fewer questions and provide more answers. But according to entrepreneur and executive coach Gary Cohen, this is precisely the wrong approach. Based on interviews with nearly 100 leaders, including Fortune 500 CEOs, small business owners, military commanders, and heads of nonprofits– as well as his own business experience, having grown ACI Telecentrics from two employees to 2,200– Cohen discovered that one of the keys to leadership success lies in asking questions. In his new book, JUST ASK LEADERSHIP: Why Great Managers Always Ask the Right Questions (McGraw Hill/September 2009), he explains how CEOs, managers, and supervisors alike can learn to ask the right questions in the right contexts– enabling individuals and organizations to thrive.
“Leadership is about allowing others the chance to flourish,” writes Cohen. “And you do that by asking questions.” This empowers coworkers to find solutions, embrace responsibility, and become accountable. Moreover, it opens the door to greater productivity and creativity. Indeed, more than ever before, leaders can’t know everything. By seeking others’ input, they can inspire powerful and positive change. Read Remaining Review HR.com