Challenge: Overwhelmed and unhappy, this CEO was losing money, unable to manage growth, and unable to inspire his team to work as hard as he did.
Action: First we reduced burnout by finding ways to decrease the amount of time he spent working. Then we addressed how he was leading and managing his team. We improved alignment and engagement by involving a greater number of staff in the decision-making process. We built an accountability system with a dashboard that measured the key performance indicators for individuals and the organization.
Result: Within four months, the software company went from losing $150K per month to making $150K per month. Five years later, they are #1 among all resellers. The owner is happier and feels greater comfort in leading his growing enterprise. With more decision-makers, the company is grooming more leaders. With increased accountability, the company’s performance is spread wider and, as a result, is more predictable and secure.
