Challenge: As the company prepared to transition from one generation to the next, the CEO-to-be sought to enhance his leadership skills, align the organization, and find a way to manage less and lead more.
Action: We began by separating the old ways of doing business from new possibilities by: practicing conversations, brainstorming strategies, and conducting stakeholder assessments. We got the entire top team and last generation together to reimagine a different future. The organization set up a dashboard of Key Performance Indicators to manage accountabilities. With these new accountabilities and related responsibilities, the level of employee engagement rose. Some who had been with the company a long time and could not adapt to the changes left.
Result: Today the organization runs with a 30% smaller workforce, doing less work and accomplishing more. The team is aligned with the goals of the organization and is continuing to thrive. The owner has taken more vacations in the last year than he did in the years prior to our work together.
